Silver Package2017-02-13T02:06:25+00:00

SilverĀ Package – Monitoring + Alerts

The Silver Monitoring + Alerts pack suits companies who: Have light IT demands, with internal people who can fix basic issues themselves

  • Fixes charged by the hour
  • Remote Helpdesk Support
  • Management of Network Devices: Firewalls, Routers, NAS, SAN, Managed switch and Network Security Appliances
  • Network Printer & Scanner Management
  • 24/7 Critical Uptime & Health Monitoring of Servers
  • Network Resource Monitoring
  • Removing access by Previous Provider
  • Vendor Management
  • Reporting
  • Assigned Dedicated Onboarding Senior Engineer
  • Assigned Dedicated IT Manager
  • Assigned Dedicated Team of 2-3 IT Engineers
  • Online access to your account any time
  • Submit support requests easily from desktop
  • Track ticket status from start to finish

Interested?

Complete the form below and we will be in touch soon!